When you write for your peers, you can use as many technical and esoteric terms as you like. Why? You know they will understand what you're saying;
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When you start out as a technical author one of the challenges you'll face is how to design a document so that it reaches the audience in the way you
OVERVIEWMost product documentation sounds like their product is the only thing in the User's life. Such thinking results in User confusion and
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So you're talking to your customer; you're just about there with the scope and the price; but are you sure you're thinking along the same lines as
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Technical writers sometimes get lost. They go off course because they forget that they aren't writing for the company or the product they are
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OverviewIncomplete User Documents disappoint your Readers. Two attitudes of many Technical Writers result in incomplete User Documents. These two
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Technical writing is different from copywriting but then there are things shared by both as well.For example:1) Both types of writing need to be
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OVERVIEWIn your User Documentation, you direct your Reader to perform tasks with your product. If you don't tell your Reader what to expect when
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At some point every technical writer will be asked to create a business case for a project, but it's often unclear what a business case should
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As a technical writer, you strive for Accuracy, Clarity and Readability. But where do you strike the balance? Although the definition of Substance
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