The high score and the extremely positive opinions made by all customers are the confirmation of the company total quality. The Eredi Batelli’s sucess comes from steady products check-ups and productive process supervision but also from external evaluation and judgment to find out marks-ups improvement and to match supply with demand.
The periodic evaluations that Eredi Baitelli used to esteem its own firm and its own conduct are signals of enlightenment, loyalty and transparency: its real focus is the one of doing a proper job in customers satisfaction’s favor and succeeding with the entire process: production – purchase – final use.
The customer partners are periodically call to express their opinions depending on certain standards:
- speed delivery
- products quality
- loyalty and prices transparency
- availability, cooperation and flexibility
- environmental safeguard and safety
The Eredi Baitelli customer judgments turn out to be totally positive: depending on these excellent international partners evaluations the firm can be defined a Worldwide success. The global opinion sees Eredi Baitelli like a solid and reliable firm and this reputation comes from years of hard sense of duty, integrity and respect for the customers and for its job as well. Through customer evaluations, Eredi Baitelli gets the maximum score on these standards of judgment and this evaluation swing between 98.4 and 100% of global satisfaction.
Eredi Baitelli is highly concerned about its customer satisfaction: customers opinions, judgments and evaluations are Eredi Baitelli main standard for setting its core activities.
Eredi Baitelli business model is distinguished by a customer partnership approach: the reciprocal cooperation within Eredi Baitelli company and its customers achieves positive remarks and it turns into a fruitful opportunity of mutual satisfaction and dialogue.
Eredi Baitelli is in the high-precision metal turning business; its products find applications in areas of medium-high complexity such as automotive, pneumatics, HVAC and plumbing, faucets, household goods, gas fittings, valves.
Eredi Baitelli high quality production is carried out by 26 multi-spindle automatic machines (Mori-Say 6:08 spindles, Schutte, Wickman) and a machine with a CNC multi-spindle bar capacity from 7 to 37 mm diameter for: brass, lead free alloys, aluminum AVP and steel. Production batches are minimum of 50,000 pieces.
The positive judgments of Eredi Baitelli’s customers are the driving force which pushes Eredi Baitelli firm to work with full dedication in order to achieve its best in:
- customer satisfaction
- customer partnership
- total quality
The Eredi Baitelli customer oriented and total quality philosophy is strongly oriented to achieve high result. Eredi Baitelli is constantly checking up its customers opinions, judgments and results in order to guarantee its customer satisfaction.
Eredi Baitelli believes in quality as much as success is equal to dedication and care: Eredi Baitelli becomes spokesperson of healthy values from the past that some of us met as a child and would like to recover nowadays.
Eredi Baitelli accepted the challenge of internationalization and for several years has been implementing an internationalization process that gain the trust of important markets of Old Europe as German, French, Swiss and Austrian markets. In recent years Eredi Baitelli company has identified new emerging markets such as Russia and Brazil and it is developing a process of market penetration.
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